Why Genesis Framework? Is it required?
Not only do we believe in a minimalist approach to design but also behind the scenes. Genesis Framework provides an extremely clean non-bloated foundation in which to build our themes. Genesis is rock solid, lightning fast, flexible, and provides excellent SEO benefits out-of-the-box.
Genesis Framework is required to use any Minimal Genesis theme and is not included.
What kind of support is included?
Our themes are a breeze to setup, simple to use, and include no unnecessary bells & whistles which means your need for support should be minimal. Our pricing reflects that.
Support is available for our premium themes. Support means we will help you with setup issues or questions, bug fixes, and general questions on how to use the theme.
Customization help is not included in the cost of the theme, however, in some cases we can offer customization help at an additional cost.
Need help or have pre-sales questions? Contact support.
How does your licensing work?
Basically, same licensing as StudioPress. You can purchase and use for unlimited number of sites (including client sites). Your purchase entitles you to support but your clients’ would need to purchase the theme in question to get direct support.
Do you offer refunds?
Because of the digital nature of our products, we do not offer refunds. We want to make sure you are satisfied with your purchase so if you need any help with your theme, please contact support.
Who do you recommend for web hosting?
SiteGround. They are awesome.